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We hope you love everything you purchase from us, but just in case you change your mind, here are some simple rules about our returns:
All returns must be received within 14 days of receiving your order for a full refund.
No returns or exchanges will be accepted after 14 days from date received.
Items must be unworn, with tags attached. We reserve the right to refuse or give partial refunds based on the condition of the item.
All clearance, intimate apparel, pre-orders, perfumes, seasonal items, formal attire, earrings and accessories are ﬁnal sale.
All returns are processed within 2-3 business days. Refunds often take 5-7 business days beyond that to show up on your account (based on bank).
Please enclose a copy of the original receipt or packing slip so we may locate your order efficiently and quickly process your return.
Please note: gift cards from our brick & mortar store do not work on the website and website gift cards do not work in our brick & mortar store!
PLEASE MAIL ALL RETURNS BACK TO OUR STORE AT:
APRICOT LANE STRONGSVILLE
272 SOUTHPARK CENTER
STRONGSVILLE, OH 44136
From time to time, a damage or ﬂaw in an item gets by us as we inspect our garments. If you experience this, please take a photo of the damage/ﬂaw and email us immediately at email@example.com and we will get back to you within 2 business days!
GET IN TOUCH
Any questions? Let us know in store at 272 Southpark Center, Southpark Mall, Strongsville, OH 44136 or call us on (+1) 440-783-1510.